Vodafone Mobile Broadband USB Stick Guide de l'utilisateur télécharger pdf (Page 12)

Install problems on PC with older version of VMB

If you had a problem installing the software (the symptoms

could be any of the following):

– a new desktop icon for VMB was not created on your

desktop, or

– when you run VMB from the desktop shortcut you do not

get a new software splash screen displayed which says

“Vodafone Mobile Broadband with QuickStart”, or

– when you insert the device you do not see it appear as a CD

ROM device on your computer, or

– when running VMB you receive a “Device Not Detected”

message.

The cause of the problem could be an issue with an

incomplete un-install of an earlier version of the Vodafone

Mobile Broadband software already installed for an older

device. This problem may appear on all PCs with Windows

operating systems. It should not occur on Apple devices.

Vodafone have developed a clean-up tool to remove the old

version of the software correctly, it is available from

www.support.vodafone.com/vmb_cleanup.

Download the clean-up tool and unzip the ﬁ les. After

removing the current VMB software (remove using Windows),

run the clean-up tool (VmbCleanup.exe) and select all

options – Settings, Data and Device Registration. Re-boot

your PC and then insert your new USB Stick, and the correct

VMB software should install automatically.

Hints and tips

Note: The correct

software has the

“Vodafone Mobile

Broadband with

QuickStart” splash-

screen, and you

should be able

to access all the

functions referenced

in this QSG by clicking

on the Vodafone

Mobile Broadband

desktop icon.

1 2 ... 7 8 9 10 11 12 13 14 15 16 17 18 19 20

Pas de commentaire

Vodafone Mobile Broadband USB Stick Guide de l'utilisateur Page 12