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5. FAQ
What can I do if the MediaPlug doesn’t connect to the Wi-Fi router or if it’s not visible from the list
of wireless network connections?
You may have placed the MediaPlug out of reach from the wireless router. The following recommendations can
help your MediaPlug achieve maximum wireless range and optimal network coverage.
• Place your MediaPlug in an open area where there are few obstructions, such as large pieces of furniture or
walls. Try to place it away from metallic surfaces.
• If you place your MediaPlug behind furniture, keep at least an inch of space between the MediaPlug and
the edge of the furniture.
• Avoid laying your MediaPlug on its side.
• Avoid placing your MediaPlug in areas surrounded by metal surfaces on three or more sides.
What can I do if my MediaPlug is not responding?
Try to unplug it and plug it back into a power outlet. The MediaPlug will restart. If necessary, re-connect it to a
wireless network. If your MediaPlug stops responding completely, you may need to reset it to the factory
default settings. Press the reset button on the bottom side of the MediaPlug until the Connection status light
starts flashing. The MediaPlug needs to be plugged into a power outlet during reset process.
What does the Connection status light on the MediaPlug indicate?
White solid means it’s connected to a wireless network.
White pulsing means connection to the wireless network is in progress.
Amber solid means manual connection to the router is in progress.
Amber flashing means it’s not connected to a wireless network. It can also mean that the WPS connection
process failed.
Can I have more than one MediaPlug on my wireless network?
Yes, but you can only stream music to one audio system at a time from each device.
Can I change the MediaPlug’s name and settings?
Yes. Plug the supplied CD into your computer, and run the MediaPlug configuration software.
This will let you access the web-based interface for your MediaPlug. You can then change the name and other
settings, such as language and media sharing features.
Can I use other media sharing applications?
Yes. Any applications or programs that use the DLNA (Digital Living Network Alliance) specification will work
with the MediaPlug.
Help and support: www.vodafone.com/mediaplug
(42 pages)
(135 pages)
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